Shipping policy

SHIPPING POLICY

Last updated: September 2026

Thank you for shopping with Essenza Lux. We aim to get your order to you as quickly as possible.

Processing time Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.

Shipping delivery times

• United Kingdom — (3–5 business days) | Express (1–2 business days)
• Europe — Standard (5–10 business days)
• Rest of World — Standard (7–14 business days)

Tracking Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.

Customs & duties For international orders, customs fees and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates.

Lost or delayed orders If your order has not arrived within the expected timeframe, please contact us at essenzelux@gmail.com and we will investigate on your behalf.